Lawrenceville Earns Second American Public Gas Association Recognition

Published: September 27, 2016

Lawrenceville Earns Second American Public Gas Association Recognition

Gas Utilities Department Receives Safety Award

The City of Lawrenceville’s Gas Utilities Department received it second award of the year from the American Public Gas Association. For the second consecutive year, the department received the “Safety Award” which recognized the team based on the number of employee hours worked and the number of hours lost to accident or injury during the 2015 calendar year.

“We are very proud to be the home of an award-winning gas utilities department,” said Chuck Warbington, City Manager. “The City invests significant time and resources into ensuring that our gas utilities department is run safely and efficiently for the benefit of both our employees and customers.”

Earlier this year, the department also earned System Operational Achievement Recognition (SOAR) at the SILVER level from the American Public Gas Association. SOAR is designed to recognize those public gas systems that have achieved excellence in the operation of their natural gas utility.

“The Gas Department has worked diligently to improve on our safety record,” said Mike Hutchins, Gas Department Director. “This award shows the continued success in this area.”
Two years ago, the local community experienced several outages due to low gas pressures. The City of Lawrenceville’s gas department proposed two major projects – recently approved by City Council – that will serve to solve the gas pressure issue in the community. The City has selected a contractor to implement these projects and logistics are currently being coordinated. The goal is to design and develop a new delivery point into the natural gas system and to create a 12 inch 13 mile pipe that will run from Walnut Grove into the Grayson area.

To find out more about the City of Lawrenceville and the projects taking place around town, visit

City Maintenance Project Announcement

Published: September 27, 2016

City Maintenance Project Announcement:

The City of Lawrenceville Gas Department will be performing maintenance on many of our residential gas meters. This project will require us to interrupt service to your home while we complete our upgrades. We apologize for any inconvenience and we will relight your pilots free of charge after our work is completed. If your service has been interrupted due to this project we will leave a door hanger notice and you can contact our office at 770-963-3332 for service reconnection.


Drought Response Declaration and Water Conservation Reminder

Published: September 13, 2016

Drought Response Declaration

On September 9, 2016, the Georgia Environmental Protection Division declared a state-wide Level 1 drought response.  In response to this declaration, the City of Lawrenceville Water Department would like to remind residents of current restrictions, as well as other ways to conserve water.  The declaration follows a wet winter, but a dry spring and summer.  According to the National Weather Service, from March through August, Atlanta received 16.59 inches of rain – around 8.5 inches less than the 30 year average for the same six-month period.  We do not know how long the dry weather will continue.  Rainfall may return to normal, but we need to be prepared for the possibility that this is a long-term drought.

Watering Restrictions

The City of Lawrenceville follows the state’s permanent year-round outdoor watering restrictions, which allows landscape and lawn irrigation any day of the week, between the hours of 4:00 p.m. and 10:00 a.m.  Currently, all other outdoor water use is allowed any day, any time.  Click here for Frequently Asked Questions about current guidelines for Outdoor Water Use.

City of Lawrenceville Response

 The City has a robust track record of water conservation.  Since its creation in 2001, the City has been a member of and has participated in an array of Metropolitan North Georgia Water Planning District (MNGWPD) initiatives including:

  • A toilet rebate program that has replaced more than 250 high efficiency toilets in the City alone.
  • A multi-tiered pricing structure that charges higher rates the more water that is used, encouraging conservation.

 Steps City of Lawrenceville Residents Can Take To Conserve Water

It’s important to note that dry periods are part of the normal weather cycle.  We do not know how long this drought may last, so we all need to do our part to conserve.

As a reminder, here are some ways City of Lawrenceville residents can save water:

  • Using a rain gauge to determine how much it has rained over the week before watering outdoor plants. Most outdoor plants need an inch of water per week.
  • Water in several short sessions instead of one long session. This reduces runoff and allows water to infiltrate into soil and plant roots.
  • Only water lawns when needed. If the blades of grass don’t bounce back after walking across the lawn, it is time to water.  Water lawns and plants in the early morning or late in the evening.
  • Check and repair leaks inside and outside the home.
  • Shorten showers an turn off water when shaving or brushing teeth.
  • Fill dishwashers and washing machines. Make sure there is a full load every time.

Public Notice – Phone Scammers Targeting Utility Customers

Published: September 7, 2016

Warning!  Scammers Calling in Attempt to Defraud Customers


Please be aware!  The City’s Utility Department and Police Department have received reports that scammers are calling Utility Customers stating that the customer’s account is past due and then threatening to disconnect their service.

In one particular case, the scammer went to the extreme to “spoof” the City’s main phone number to make it look like the call was actually coming from City Hall.  The scammer told the customer that their last three online payments were not processed and demanded that the customer pay by a pre-paid card acquired from a local grocery store.  The customer was smart and came to City Hall to verify in person.  The Police Department was notified and is currently investigating.

Please know that the City does not call customers to demand payment by phone.  Our Customer Service Representatives are not allowed to receive credit card numbers for processing by phone.  The City provides five methods for customers to make payments:

  • Online via our Website (Credit/Debit Card)
  • By Phone using our automated payment system (Credit/Debit Card)
  • Reoccurring Direct Bank Draft from Checking or Savings Accounts
  • At City Hall (Cash, Check, Money Order or Credit/Debit Card)
  • By Mail (Check or Money Order)

Should you receive a call that you believe is questionable and could be a scam, please contact the City directly in person or by phone at 770.963.2414.

Public Notice: Utility Service Vehicles Added to the ‘Move Over’ Law

Published: September 1, 2016

On April 19th, Governor Deal signed House Bill – HB 767, which adds utility service vehicles to the “Spencer Pass Law” requiring motor vehicles to Move Over when approaching stopped vehicles. Governor Deal signed HB 767 during a statewide event to recognize Lineman Appreciation Month

The bill requires any motorist approaching utility linemen at an active work site, as indicated by traffic cones or flashing yellow, amber, white or red lights, to change lanes or reduce their speed to a reasonable and proper speed below the posted speed limit. Any motorist who does not change lanes or drop their speed to avoid the utility works can be fined up to $250 per incident. The new bill, effective July 1, applies to all types of utility works, including electric, natural gas, cable and telecommunications works, right-of-way crews or utility contractors.

We want every City utility worker to make it home safely every night. When you see service vehicles stopped on the side of the road, please make every effort to safely move over to another lane to keep all workers safe!

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